The Answers You Need

FAQ

HOW DOES IT WORK?

Apply a flex-crystal pad on an applicator of the right size by peeling away the paper on the back side of the pad and revealing the self-adhesive sticky layer. Large pads are used with a large applicator and small pads are used with a small one. Apply on your skin in gentle circular motions (clockwise and counter-clockwise). When done your skin may look a little whitish or gray in color, which is great news because you have exfoliated dead skin cells. Simply moisturize as desired. 
The pads buff away unwanted hair and exfoliate dead skin cells at the same time revealing smooth healthy skin. As you continue to use this hair remover, the hair will grow back less each time.

HOW QUICKLY DOES THE HAIR GROW BACK?

This depends on your hair growth (i.e. coarseness, amount, etc.). As you continue to use this product to buff away your hair, it will grow back less each time.

IS IT PAINFUL?

It is a painless and safe hair remover. There is no component of it that can cut your skin or cause any pain. Each flex-crystal pad is covered with tiny crystals that aid in the removal of hair through gentle circular motion that also exfoliates at the same time, leaving your skin soft and fresh.

CAN I USE IT EVERY DAY?

Yes, it can be used every day - just remember to use it in gentle clockwise and counter-clockwise motions. Use only in circular motions, with slight pressure. Do not bear down. Going first in one circular direction, then in the other, repeat this procedure until all the hairs have been removed. For larger areas like legs and forearms, use the larger pad. For smaller, or uneven areas, use the smaller pad, with the same circular motions.

HOW LONG DOES A PAD LAST?

This will depend on the amount and coarseness of the hair. On average, one pad will last long enough to use on a woman's legs twice before needing to be replaced.

HOW LONG DOES THE HAIR HAVE TO BE?

It is recommended that you use this hair remover on shorter hair, although it also works on regular and long hair. If the hair is very long, first time trimming is recommended.

WILL HAIR GROW BACK THICKER ON MY FACE?

No, the hair will not grow back thicker. After continued use, less hair will grow back and it will be thinner than previous hair.

CAN MEN USE IT ON THEIR BEARDS?

Yes, men can use it on their beards, but it is not recommended for the head.

DO YOU OFFER GIFT CARDS?

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WHAT IS YOUR RETURN POLICY?

We accept new, unused items in the original packaging for return within 30 days of purchase. Please contact us at and let us know the reason for your return. Please note, the shipping charges are not refundable.

CAUTION: Before using on face and on sensitive areas, use on a small area of skin and wait. If no irritation occurs, follow directions for complete hair removal. 
If irritation occurs, discontin e use in that area.

WHAT IS YOUR RETURN POLICY?